Menards is a reputable and well-established brand known for its hardware and home improvement products. With numerous locations across the United States, Menards has become a go-to destination for customers looking to enhance and renovate their homes. The brand prides itself on offering a wide range of high-quality products at competitive prices, making it a preferred choice among homeowners, contractors, and DIY enthusiasts. Menards is committed to providing exceptional customer service, ensuring that all shoppers have a positive experience and find the products they need for their projects. With its extensive selection of building materials, tools, appliances, and more, Menards has earned a strong reputation as a trusted retailer in the home improvement industry. Whether it's for small repairs or major renovations, Menards is dedicated to helping customers achieve their vision for their homes.
Amenities and More
- Kerbside pickup
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Cheques
- Assembly service
Reviews
Never again will I Make a large purchase at this store. I purchased an upright freezer, online and when I got it home it made this awful squealing noise when it ran. Since it was still under the 90-day warranty, I was able to return it and get a new one. Well that new one that I received, the touch screen was not working so I had to get yet another one. They have not yet been here to deliver the new one so I guess we will see what happens with that, this will be my third freezer from Menards. Never again!
Terrible employees, walked in to kill time and immediately had workers following us around and call security because we were looking around. They refused to let my african american friend buy gummies and completely disrespected us. They later called security on us and kicked us out for looking at cereal.
I've had washer and dryer and refrigerator delivered and installed and they did an awesome job!
We are hooking up a sound bar, Megan was very helpful! The display moved, behind it was the item we needed. A 6 ft. Fiber optic cord. Megan was friendly and asked if we needed any more assistance.. very kind! Dog treats, air freshener, Mt dew, zip lock baggies.... everything on our list!!!
Great-great customer service. I've bought stuff from just about every department in the store and all the people were great to work with and very helpful. They have the products i need .. Very good prices.. The Alexandria store has been a great place to do business.
I shop here all the time. (Sorry, no college for you, my children.) Customer service is typically sub-par if you can actually find someone. But most of the time I don’t. I finally used their app to order a few items for my wife to pick up rather than her hunting for them. Found out the pickup is on the far back side of the store. So she had to park and wander around trying to figure out where pick up was for five minutes before she found a human to ask. Would have been faster to draw a treasure map and sent her screen shots of the items I need. If they’re going to have customer pickup or items (small items, not stuff in the lumber yard), they should have it by the front. That’s kind of ridiculous.
Other than moving product around different locations in the store to make you look for it I like the store
Staff were friendly and helpful. They did great helping me with my questions at the return desk. Was terrible while during the mask madness.
Only two registers open on a Saturday? Might as well buy from Amazon if you're going to be waiting that long.
Getting lumber is the most confusing process ever. Go to the back of the door to get the picking sheet. Then go to the front of the store to pay. The go to the back of the store to get the lumber. So. Confusing. Why are screws half way across the store from the lumber yard? Even dog food is closer than the wood screws!
I just returned items at Menards and had the best service ever. I normally have good service at the return desk, sometimes it can get long, only because customers have lots of needs, but I just had the fastest most pleasant experience today. Micheal at the return counter was eager to help, chipper, informative, returned my items and I was out faster than jimmy Johns.
I want to give a special shout out to Micheal working the customer service at Menards today. You will goes a longs ways. Great job
Location
215 50th Ave W, Alexandria, MN 56308, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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